Warranty
Hytera communications products are manufactured to the highest quality standards, and this quality is backed by our comprehensive product warranty. Hytera DMR radios are covered by a 3 year warranty against defects in material and workmanship under normal use and service, and all other Hytera PoC, LTE, Multimode, and HYT analog radios are covered by a 2 year warranty. Hytera Bodycams are covered by a 1 year warranty. All Hytera radio accessories are also covered by a 1 year warranty. Extended warranties are also available for additional protection periods.
Please download the Hytera Warranty Statement for complete terms and conditions.
Technical Support
Hytera products are sold through authorized dealers who support the products they sell. Please contact your Hytera dealer for technical support.
Contact Hytera technical support via email.
Find a Dealer
Technical Resources and Articles
Visit the Hytera Resources Page for Radio How-To Articles, Radio Tech Articles, FAQs, Videos, and a Glossary of Radio Terminology.
The following Hytera product lines and product model numbers are at end of life and are no longer sold. Accessories for these products are still available and can be found on the Accessories web page. Contact Hytera or your Authorized Hytera Dealer for possible remaining inventory.
Product Lines No Longer Manufactured by Hytera
All model numbers within the following product lines are discontinued and no longer for sale.
| Product Line | Description | Data Sheet | Owner Manual | Recommended Replacement |
|---|---|---|---|---|
BD352i | Entry-level DMR Radio | Link | Link | PD362i |
| PD412i | DMR Handheld Radio | Link | Link | PD402i or PD482i |
| MD652i | DMR Mobile Radio | Link | Link | MD782i |
| MD782i-FD | DMR Full-Duplex Mobile Radio | N/A | N/A | MD782i* |
| X1pi UL913 | Discreet Intrinsically Safe DMR Radio | N/A | N/A | Any UL913 IS Product |
| TC-580 | Analog Mobile Radio | Link | N/A | BD502i or BD552i |
| TC-610 | Analog Mobile Radio | Link | N/A | BD502i or BD552i |
| TC-700 | Analog Mobile Radio | Link | N/A | BD502i or BD552i |
| TC-700 Ex | Intrinsically Safe Analog Radio | N/A | N/A | PD712i Ex, PD792i Ex |
| TM-600 | Analog Mobile Radio | Link | N/A | MD622i |
| TM-610 | Analog Mobile Radio | Link | N/A | MD622i |
| TM-628H | Analog Mobile Radio | Link | N/A | MD622i |
| RD622i | DMR Repeater | Link | Link | RD982i or RD982i-S |
| RD962i | DMR Repeater | Link | Link | N/A |
*Does not support full duplex
Product Model Frequencies No Longer Manufactured by Hytera
The following model numbers and frequency ranges are discontinued and no longer for sale. Other model numbers and frequency ranges are still available within these product lines.
| Model Number | Discontinued Frequencies | Replacement |
|---|---|---|
| MD782i-G-U5 | UHF 866-941MHz | N/A |
| PD702i-G-U2 | UHF 450-520MHz | PD982i |
| PD702i-G-U5 | UHF 806-941MHz | PD982i |
| PD752i-U2 | UHF 450-520MHz | PD982i |
| PD782i-G-U2 | UHF 450-520MHz | PD982i |
| PD782i-G-U5 | UHF 806-941MHz | PD982i |
| PD702i-G-U2-UL913 | UHF 450-520MHz | PD982i UL913 |
| PD702i-G-U5-UL913 | UHF 806-941MHz | PD982i UL913 |
| PD782i-G-UL5-UL913 | UHF 806-941MHz | PD982i UL913 |
| PD702i-G-U5-UL913 | UHF 806-941MHz | PD982i UL913 |
| PD782i-G-UL5-UL913 | UHF 806-941MHz | PD982i UL913 |
| PD702i-G-U5-UL913 | UHF 806-941MHz | PD982i UL913 |
| TC-508V2 | VHF 146-174MHz | PD402i or BD502i |
Product Accessories No Longer Manufactured by Hytera
| Model | Description | Radio/Repeater Impacted | Recommended Replacement |
|---|---|---|---|
| BP2504 | Li-ion Polymer Battery(2500mAh) | VM780 | BP3501 |
| CH40L02 | Smart Charger for Li-ion Battery (4A) | PDC760 | CH20L08 |
| MCL20 | Multi-unit Charger for Li-ion Battery(2A) | PD4/5/6/7/9i | MCL32 |
| POA112 | PD36X wireless-charge battery cover | PD362i | CH10L24 |
| POA113 | PD362i Wireless Charger kit | PD362i | CH10L24 |
| PV3001(P) | Backpack Power Supply – RD962i battery | RD962i | None |
| PV1002 | Vehicle Power Adapter with USB micro connector | PD362i SM27W1 | None |
| POA38 | PD782i - BATTERY ADAPTER PD782i for the MCA05 battery optimizing system | PD782i | None |
| PS2032 | US-standard power adapter, 5V 2A (Type-C connector) | PNC550 | PS2023 |
| PS2011 | US-standard power adapter, 12V/2A (male connector) | PD7/9i | PS1014 |
| CK05-S | X1Pi simple version Car-kit | X1Pi | CK05 |
| EHS09-A | Earpiece with in-Line MIC (with VOX capability) | TC320 | EHS12-A |
| EHN07 | D-Earpiece with In-Line Microphone | TC780/TC700P | None |
| SM13N5 | Remote Speaker Microphone | TC780/TC700P | None |
| SM18N15 | Remote Speaker Microphone with patrol feature | PD982i | SM18N5 |
| BC17 | Belt Clip | PT580 | BC12 |
| BC26 | Carrying Clip | PD662i/682i | BC22 |
| PC21 | (DJ45 to DB26) Programming Cable (COM port) | TM- 800/600/610/628 | None |
| POA188 | Protective Film (Stalinite) | PNC550 | Protective Film |
| POA168 | Screen Protector (Tempered Glass) | PDC760 | POA169 |
| DT01 | Duplexer kit | TR-800/RD622 | None |
| DT03 | Duplexer Kit | TR-800/RD622 | None |
| BRK22 | Duplexer Mounting Bracket | RD622i | BRK23 |