SmartDispatch

Professional management of your DMR conventional radio network

Developed in accordance with the digital ETSI radio standard DMR, the Hytera SmartDispatch application is designed as an efficient communication and support tool to manage and direct all of your DMR conventional Tier II radio subscribers. With its client-server architecture, its modular design and its Voice-over-IP support (VoIP), Hytera Smart Dispatch offers you the latest dispatching features in one software solution.


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Flexible system deployment

The Hytera SmartDispatch application is not a single module, but a group of components that can be built up to a system, based on subscriber size, topology and coverage requirements. It can be configured as a small single-site system, up to a large multi-site, cross-country network system. All configurations can easily be managed through a remote configuration tool.

Hytera dispatch system 3 inline

Benefits of Hytera SmartDispatch

  • ALL TYPES OF VOICE CALL

    Voice calls that meet various dispatching operational needs including private call, group call, and all call. Every client console is able to access up to 8 voice dispatching channels. Through these dispatching channels, the system can receive all types of calls, as well as trigger any type of call through a user-friendly and easy-to-operate interface.
  • PHONE INTERCONNECT
    Implemented via the SIP standard protocol to integrate with standard IP-PBX for voice interconnection between radios and PSTN public phone network. This allows the dispatcher to make or receive PSTN/PABX calls through the dispatcher client console and for the radios to make calls to telephones and vice versa.
  • AUDIO LINK
    Allows users to patch talk groups, channels, sites, and systems together so there is seamless communication between all radio users. Once the communication link is established all radios operate together regardless of frequency or mode (analog or digital). All these configurations can be easily configured through the Hytera Smart Dispatch System dispatcher console.
  • DISPATCHER INTERCOM
    Supports direct communication between client consoles through the Hytera SmartDispatch System. Users can choose either one-to-one intercom or broadcasting intercom from the client interface.
  • GPS POSITIONING
    This feature is only available for radio subscribers which are fitted with GPS. Each radio subscriber is able to obtain its location coordinate information from this built-in GPS module. The Hytera Smart Dispatch System can retrieve the location information of any radio either by requesting on demand the current position of the radio or by sending a Start Tracking Command, setting up a radio to update the location information from the radio to Hytera SmartDispatch periodically with a configurable time interval.
  • LOCATION HISTORY & ROUTE PLAYBACK
    All location information of radios will be kept in the system's database for later retrieval and history location checking. Users are allowed to query history location information of a radio as well as playing back the location route of a radio within a specified time interval.

Versatile SmartDispatch functions

IP CONNECTION
In addition to linking mobile radios, repeaters can also be added via IP in order to use the system as a radio dispatcher. This delivers an IP dispatching system, enabling network-wide voice recording and direct control of the repeater time slots.

MULTIPLE MAPPING ENGINE
Users have the option to choose their own preferable mapping engines based on their specific usage requirements. These mapping engines include; Google Maps, MapInfo, Google Offline Map, etc.

VARIOUS ACCESS PRIVILEGES
Based on each customer’s needs, each dispatch client access level can be assigned to selected radio units, or the entire fleet, and can also be assigned to specific sites or any site in the system.

MULTIPLE AND SEPARATE SCREEN SUPPORT
The Hytera SmartDispatch System console supports multiple views and screen splitting across displays so that all the information you require can be seen at a glance. This feature avoids dispatcher users having to switch between different views during their operation.

MULTIPLE LANGUAGES
Hytera SmartDispatch System is ideal for global customers as the application supports multiple languages. The display language can be switched easily from the dispatcher console interface without needing to reboot the application.

NO RECURRING MONTHLY INVESTMENT
Compared to most GPRS-based solutions, Hytera SmartDispatch relies on the DMR communication network for GPS location instead of the GPRS protocol. That means there is no recurring monthly fee for data.

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